Released: 3 June 2026
Product: Sense Automate / Sense HR
Who it affects: Administrators and HR teams
Available on: Elite and Enterprise plans
Overview
A new configurable Return to Work with custom screens workflow is now available.
This workflow replaces previous custom Return to Work workflow variations that relied on fixed, predefined steps. Administrators can now configure one workflow to better match their organisation’s return-to-work process.
What’s new
Configurable Return to Work workflow with custom screens
Administrators can now configure a custom-screen Return to Work workflow with between 1 and 6 steps.
Each step can be assigned to the relevant participant, such as an Employee, Manager or Administrator. The questions shown at each step can also be customised.
What this means for you:
You can build a Return to Work process that better reflects how your organisation manages sickness follow-up, without maintaining multiple fixed workflow versions.
Flexible trigger options
The workflow can also be configured to trigger at the point that best suits your process.
Trigger options include:
Immediately when a sickness absence is recorded.
On the next working day following the absence.
Automatically when the employee first clocks back in to work.
What this means for you:
Return to Work forms can be assigned at a more appropriate time, depending on how your organisation manages absence and return-to-work conversations.
Learn more
For full setup steps and configuration guidance, see:
Summary
This release gives administrators more flexibility when managing Return to Work workflows that use custom screens.
Instead of relying on fixed workflow variations, organisations can now configure the number of steps, participants, questions and trigger timing from one configurable workflow.