New Sense Presence workflows are now available in Workflow Hub.

These workflows extend Lone Worker and SOS functionality and bring Presence Gateway information into the mobile app.

The new workflows are:

The new App - Trigger SOS workflow allows users to trigger an SOS alert from the mobile app with a single tap.

This workflow works with SOS Responders, which defines who receives emergency notifications.

Users can raise an SOS alert quickly from their mobile device, while administrators can control who is notified.

The new App - Lone Worker workflow supports users who work alone.

Users can start lone worker sessions, share their status in real time and trigger an SOS if needed.

Lone workers have a mobile way to share their status and request help, supporting safer lone working processes.

The App - Lone Worker Sessions workflow provides a live view of lone worker activity and SOS events.

This includes active lone worker sessions, sessions completed in the last 24 hours and any active SOS incidents.

Teams can monitor lone worker activity and SOS events more easily from the mobile experience.

The new App - Presence workflow brings Presence Gateway data into the mobile app.

This gives mobile users access to the same type of Presence information available in the web console.

Presence information is easier to access on the go, without needing to open the web console.

The SOS Responders workflow is used to configure who is notified when a lone worker session starts or when an SOS is triggered.

This supporting workflow should be installed alongside Trigger SOS, Lone Worker and SenseTag SOS workflows.

Emergency notifications can be routed to the right people using one shared responder configuration.

The new SenseTag - SOS workflow enables SOS activation from a SenseTag using a configured button press sequence, such as three clicks.

Notifications are managed through the SOS Responders workflow.

Users with SenseTags can trigger an SOS without needing to use the mobile app directly.

This release adds new Presence workflows for mobile SOS alerts, lone worker sessions, Presence Gateway data and SenseTag SOS activation.

Together, these workflows help organisations extend Presence and lone worker functionality across mobile and device-based experiences, while using SOS Responders to manage who receives notifications.