Who it’s for: All Badge users (aimed at Lone workers in any industry who may not have colleagues nearby to assist if they are injured or in danger).
Platform: Sense Badge
Available on: Sense Presence (add on)
Before You Begin:
☑️ Ensure the wearer is signed into their Sense Badge.
☑️ Verify that all supervisors who receive alerts are registered and that workflows have been tested.
Overview
The Lone Worker app is a safety tool designed to protect employees working alone. It allows the wearer to control their own check-ins while supervisors monitor their status. If a check-in is missed, Sense Presence automatically alerts the supervisor so they can verify the worker’s safety.
Enable Lone Worker Mode
1. Tap the Lone Worker app tile on the Sense Badge.
2. Tap Enable. The badge will connect to the network and flash blue once connected.
3. Tap Edit Freq to set the check-in interval.
4. Use the +/- buttons to select a frequency in 15-minute increments (up to a maximum of 120 minutes), then tap Save.
The setting will automatically save to the cloud.
5. Tap Check In. The Badge saves your status to the cloud.
6. Tap the Back arrow (top left of the screen).
✅ The wearer is now checked in as a Lone Worker.
Respond to Check-In Reminders
1. When it’s time to check in, the Sense Badge will vibrate and flash green.
2. Tap either the notification or open the Lone Worker app.
If you tap the notification: select Check In.
If you open the app: you can change your check-in interval using Edit Freq, then tap Check In.
✅ The system records the check-in and resets the timer for the next reminder.
Exit Lone Worker Mode
1. Tap the Lone Worker app tile.
2. Tap Disable. The badge will reconnect to the network and flash blue.
3. The screen will return to the Lone Worker home screen.
4. Tap the Back arrow (top left of the screen).
✅ Lone Worker mode is now disabled.
FAQ
Q: What happens if I miss a check-in when using the Lone Worker app on the Sense Badge?
A: If you miss a check-in when using the Lone Worker app on the Sense Badge, the system automatically alerts your assigned supervisor so they can check your safety status.
Q: Can I change my check-in interval while Lone Worker mode is active on the Sense Badge?
A: Yes, you can change the check-in interval while Lone Worker mode is active on the Sense Badge. Tap Edit Freq in the Lone Worker app to adjust your interval, then tap Save.
Q: Do supervisors get a record of my check-ins when I'm using the Lone Worker app on the Sense Badge?
A: Yes, supervisors get a record of your check-ins while using the Lone Worker app on the Sense Badge. Each check-in is stored in the cloud and visible to your assigned supervisors for monitoring and reporting.
How do I restart my Sense Badge?
How do I know if my Sense Badge has restarted successfully?
What should I do if my Sense Badge won’t turn on?
Why can't I log in to my Sense Badge?