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Sense Presence: BLE presence added to indoor maps

Released: 19th June 2026· Indoor maps now support BLE presence, helping teams view approximate worker location and occupancy in a more visual way.

Released: 19th June 2026

Product: Sense Presence

Who it affects: Administrators, Operations teams and Facilities teams


Overview

BLE presence is now available on the Sense Presence indoor map.

This update allows organisations using Sense Badge or Sense Tag devices to view approximate worker location on the 3D indoor map, helping teams understand occupancy and presence across indoor spaces more visually.

Further indoor map updates are planned, including more device overlays.


What’s new

BLE presence on the indoor map

The indoor map can now show BLE presence data, giving a visual view of where workers are approximately located.

This helps teams understand occupancy across different floors, areas or zones when workers are using supported Sense Presence devices.

Sense Presence indoor map showing approximate worker locations and occupancy data across a multi-floor 3D map.

What this means for you:

Teams can get a clearer, visual view of where workers are located in real time, helping support occupancy awareness and workplace visibility.


Location and people count options

The indoor map now includes options for showing presence-related map objects, such as location and people count.

These options make it easier to choose which presence information is displayed on the map.

What this means for you:

Administrators and operations teams can view the presence information that is most useful for their workspace, without overcrowding the map.


More indoor map updates coming

More updates are planned for indoor maps, including additional device overlays.

What this means for you:

The indoor map will continue to develop as a visual tool for understanding devices, occupancy and presence across your workplace.


Additional improvements

This release also includes several behind-the-scenes improvements to support Sense Presence and device management:

  • Updates to presence, lone worker and SOS alert queries to support mobile app functionality.

  • A new device restart capability using IoT Hub direct methods.

  • A workflow-supported process for restarting Sense devices automatically.

  • Admin app OTA page improvements, including clearer firmware version and OTA status display.


Summary

This Sense Presence update adds BLE presence to the indoor map, making it easier to view approximate worker location and occupancy visually.

With supported Sense Badge or Sense Tag devices, teams can use the 3D indoor map to better understand where workers are located across indoor spaces. The release also includes backend and device-management improvements to support Presence, lone worker, SOS alert and firmware update functionality.

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