Released: 25th August 2026
Product: Sense Automate / Sense HR
Who it affects: Administrators managing sickness notifications
Overview
The existing Notification - Notify sickness (With Secondary Manager) workflow has been updated with more flexible recipient configuration.
Administrators have greater control over who receives the email notification and To Do when an employee uses Notify Sickness from the dashboard or mobile app.
What’s new
More flexible notification recipients
The Recipients configuration allows administrators to select the standard recipient groups that should be notified. More than one group can be selected where required.
Custom recipients can also be added using User Picker fields from the employee’s Job Details screen.
For example, an organisation could notify the employee’s:
Manager
Secondary Manager
Supervisor
Another person held in a custom User Picker field
Notify Sickness recipient configuration
What this means for you:
You have more flexibility to route sickness notifications and To Dos to the people responsible for absence management in your organisation, including people identified through your own Job Details fields.
Summary
The Notification - Notify sickness (With Secondary Manager) workflow already supported configuration, but now provides greater flexibility over notification recipients.
Administrators can combine standard recipient groups with custom User Picker fields from Job Details, allowing the workflow to better reflect different management and supervisory structures.
