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Sense Automate: More recipient options for Notify Sickness with secondary manager

Released: 25th August 2026 · The Notify Sickness workflow now provides more flexibility over who receives sickness notifications and To Dos.

Released: 25th August 2026

Product: Sense Automate / Sense HR

Who it affects: Administrators managing sickness notifications


Overview

The existing Notification - Notify sickness (With Secondary Manager) workflow has been updated with more flexible recipient configuration.

Administrators have greater control over who receives the email notification and To Do when an employee uses Notify Sickness from the dashboard or mobile app.


What’s new

More flexible notification recipients

The Recipients configuration allows administrators to select the standard recipient groups that should be notified. More than one group can be selected where required.

Custom recipients can also be added using User Picker fields from the employee’s Job Details screen.

For example, an organisation could notify the employee’s:

  • Manager

  • Secondary Manager

  • Supervisor

  • Another person held in a custom User Picker field

Notification - Notify sickness (With Secondary Manager) configuration showing Managers selected under Recipients and Secondary Manager entered under Custom Recipients.

Notify Sickness recipient configuration

What this means for you:

You have more flexibility to route sickness notifications and To Dos to the people responsible for absence management in your organisation, including people identified through your own Job Details fields.


Summary

The Notification - Notify sickness (With Secondary Manager) workflow already supported configuration, but now provides greater flexibility over notification recipients.

Administrators can combine standard recipient groups with custom User Picker fields from Job Details, allowing the workflow to better reflect different management and supervisory structures.

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