Who it’s for: Roll Call marshalls
Platform: Forms, Sense Mobile
Available on: Enterprise plan
Overview
Forms - Roll Call gives designated marshals a shared, live register for accounting for people during a Roll Call.
Multiple marshals can work on the same Roll Call at the same time, from different locations and using different devices.
You can use the register from:
Sense Mobile;
a Forms session on a laptop or PC; or
the link sent to you when a Roll Call starts.
When any marshal accounts for someone, the change is immediately visible to the other marshals.
Depending on your organisation’s setup, separate Roll Calls can run at the same time for different locations. All marshals can see and open every live Roll Call — marshals aren’t assigned to particular locations.
Who appears on the register?
A Roll Call takes a snapshot of who needs to be accounted for when it starts.
Depending on your organisation’s configuration, the register includes:
anyone who is currently clocked in;
anyone who clocked out recently;
anyone whose scheduled shift is already in progress but who hasn’t clocked in or out that day; and
anyone whose scheduled shift starts soon and who hasn’t clocked in or out that day.
Someone who is currently clocked in remains on the register even if their scheduled shift end time has passed.
Your administrator configures how recently someone can have clocked out and how soon an upcoming shift must start for the person to be included.
⚠️ Important: The active register doesn’t automatically change if someone clocks in or out, or their working information changes, after the Roll Call has started.
Start a Roll Call
A designated marshall can start a Roll Call from Sense Mobile.
Open the Sense Workplace mobile app.
Tap Roll Call.
If there isn’t an active Roll Call, you’ll see “No roll call is running right now".Tap Start roll call.
What happens next depends on your organisation’s configuration.
If every Roll Call covers all locations
Start the Roll Call.
Only one Roll Call covering all locations can be active at a time. If one is already running, the Start button isn’t shown and you’ll see “A new roll call can be started once this one has ended.”
If you choose locations when starting
Tick the locations this Roll Call is for, then tap Start roll call.
Only people in the selected locations are included.
Locations that already have a live Roll Call are listed as “Already live” and cannot be selected.
You can select more than one available location where the same Roll Call needs to cover them.
When a new Roll Call starts, you may briefly see:
Setting up your register
Give the workflow a few seconds to prepare the Roll Call, then tap Show my register.
The Roll Call starts and your register becomes available.
At the same time, the other configured marshalls are notified that a Roll Call has started and receive access to their own register.
If a Roll Call is already active
When you open Roll Call, any live Roll Calls are listed.
Each live Roll Call is shown using its location and start time, for example:
London (Started at 10:32)
Tap a live Roll Call to open it.
If your organisation allows separate Roll Calls for different locations, you can also select Start a new roll call to begin another one for locations that aren’t already covered.
All configured marshals can see and open every live Roll Call. You don’t need to have started a Roll Call or be assigned to its location to help with it.
Open the roll call
You can work with a live Roll Call from your mobile device, an emailed link, or through your assigned Forms experience on a laptop/PC.
Whichever route you use, you’re working with the same live Roll Call as the other marshals.
🖊️ Note: You don’t need to use the same type of device as the other marshals. One marshal can work from a mobile device while another uses a laptop or PC, and their updates remain synchronised.
Choose a group
Depending on your organisation’s configuration and the locations included in this Roll Call, you may see one or more groups.
For example:
All
individual locations
groups defined by your organisation
Each group displays a count showing how many people have been accounted for.
For example:
Belfast (1/1)
indicates that one of the one person in that group has been accounted for.
Tap the group you want to work with.
Select a group to see the people who need to be accounted for.
Account for people
Open a group to see the people included in it.
The register can show information about their current status, for example:
Clocked in at 08:02
Scheduled to start at 09:00
Clocked out 5 mins ago
To account for someone, tap their name.
Once accounted for, the register records that they have been seen and displays the update to the other marshalls.
The entry can show who accounted for the person and when.
💡 Tip: If you tap someone and mark them as accounted for by mistake, tap them again to undo the action.
Everyone stays in sync
All marshalls work against the same live Roll Call.
When you account for someone, the other marshalls see the change in real time.
Similarly, if another marshall accounts for someone, your register updates to reflect it.
This allows marshalls in different areas to divide the Roll Call between them without maintaining separate lists or manually reconciling the results.
Tap a person to account for them. Updates are shared with all marshalls in real time.
See who’s still unaccounted for
Click Show who’s unaccounted for to focus on the people who still need to be checked.
You can use this from the overall Roll Call or while working with individual groups.
As other marshalls account for people, the shared register continues to update.
Move between groups
If your Roll Call uses groups, you can return to the group list and open another group.
The counts on the group list help you see where people still need to be accounted for.
A completed group displays when everyone in that group has been accounted for.
End a Roll Call
A Roll Call stays open until someone with permission ends it or it reaches the configured automatic time limit.
Whether you can end it depends on your organisation’s configuration:
Roll call starter only — only the person who started the Roll Call can end it.
Any fire marshall — any configured Fire Marshal can end it.
If you’re allowed to end the Roll Call, use End roll call.
Before it ends, an IMPORTANT warning shows how many people are still unaccounted for.
Check the warning carefully before continuing.
Ending the Roll Call:
closes it for all marshals; and
emails the final report to the marshals.
You don’t need to wait for other marshals to finish or close their own registers.
Tap End roll call for everyone to confirm, or Cancel to go back.
When does the Roll Call end?
The Roll Call ends when:
someone with permission selects End roll call; or
it reaches your organisation’s configured automatic time limit.
The automatic time limit can be set from one to five hours. The default is five hours.
If the Roll Call ends automatically, the final report records this.
Once a Roll Call has ended, its locations become available for another Roll Call.
Final report
When a Roll Call ends, the final report is emailed to its marshals.
The report records the final Roll Call status, including who was accounted for and who remained unaccounted for.
If the Roll Call reached its automatic time limit rather than being ended manually, the report records that it ended automatically.
FAQs
Q: Can multiple marshalls work on the same Roll Call at the same time?
A: Yes. Multiple marshals can work on the same Forms - Roll Call simultaneously. Everyone works from the same live data, so when one marshal accounts for someone, the other marshals see the update in real time.
Q: Why is someone who hasn’t started work yet showing in the Roll Call?
A: A Forms - Roll Call can include someone whose scheduled shift is due to start soon. Your administrator configures how many minutes before their shift they should be included. Someone who isn’t currently clocked in and starts later than that configured period isn’t included.
Q: Why is someone who has already clocked out still showing in the Roll Call?
A: Forms - Roll Call can keep someone on the Roll Call for a configured period after they clock out. This helps account for people who may still be on site shortly after clocking out. Your administrator chooses how many minutes recently clocked-out people remain included.
Q: Can more than one Forms - Roll Call run at the same time?
A: Yes, if your organisation allows locations to be chosen when a Roll Call starts. Separate Roll Calls can run at the same time for different locations, but the same location can’t be included in two live Roll Calls at once. If your organisation uses All locations, only one Roll Call can run at a time.