Who it’s for: Administrators
Platform: Sense Portal
Available on: All plans
Before you begin
Make sure you:
☑️ Have access to Sense Portal
☑️ Have an approved organisation logo file ready to upload
☑️ Know which logo your organisation wants displayed in Sense Workplace
Overview
Your organisation logo is managed in Sense Portal.
Use this article to upload a new logo or replace the current logo for your organisation.
Once uploaded, the logo is used as your organisation’s branding across Sense Workplace.
Navigation path
Sense Portal > Settings > Organisation logo
Upload or change your organisation logo
Open Sense Portal.
Click Settings from the left-hand menu.
Click Organisation logo.
Click + Choose.
Select the logo file from your device.
Click Upload.
Review the uploaded logo.
✅ Your organisation logo is updated.
File guidance
Your logo file must be:
JPEG, PNG, or GIF
no larger than 10 MB
Recommended dimensions:
48 × 48 pixels
💡 Tip: Use a clear, square version of your logo where possible. A simple icon or mark usually displays better than a wide logo in small spaces.
Basic Troubleshooting
The logo does not update immediately
Try refreshing the page.
If the logo still does not appear, log out and back in to refresh your session.
The file will not upload
Check that:
the file is a supported image format
the file is not too large
you have selected the correct file
your internet connection is stable
If the issue continues, contact Sense Support.
Summary
Organisation logos are managed in Sense Portal > Settings > Organisation logo.
Use this area to upload or replace the logo shown across your Sense Workplace products.