Who it's for: Administrators
Platform: Web app
Available on: All plans
Before you begin, make sure you’re:
☑️ Logged into the Sense Workplace web app
☑️ Assigned administrator permissions
☑️ Have an absence scheme implemented in the Sense Workplace application
This article guides administrators through finding and understanding the three absence scheme metrics – absence summary, absence heatmap, and Bradford Factor – shown in individual user profiles after an absence scheme has been implemented.
Navigation Path
Sense HR Dashboard > People List > [User Profile] > Planner
Navigate to absence scheme metrics
1. Open the People list from the left-hand navigation menu.
2. Select the user profile that you want to review.
3. In the user profile, click Planner from the left-hand menu.
4. If an absence scheme is active, three absence measures will appear at the top of the Planner:
- Absence Summary
- Absence Heatmap
- Bradford Factor
5. You can use the dropdown arrow to choose a view for 3, 6, 9, or 12 months, for each measure.
Understanding the absence metrics
Absence Summary
Displays an overview of the user’s absence history, including:
- Total days off
- Absence rate
- Scheduled working days
This gives a quick snapshot of how frequently the employee is absent and why.
Absence Heatmap
A visual view of absence patterns over time.
Helps identify trends such as:
- Frequent absences on specific weekdays
- Seasonal peaks in absence
Useful for HR planning and addressing recurring issues.
Bradford Factor
A scoring method that highlights short, frequent absences.
The score is calculated using:
- Number of absence instances
- Duration of each instance
A higher score may indicate potential attendance concerns that HR should review.