Sense ATS helps you prepare vacancies for Indeed using structured fields for key information such as location, job type and salary. It checks that vacancies meet the integration’s publishing requirements before automatically sending them to Indeed.

From there, Indeed reviews each job and decides whether, where and how prominently it appears. While Sense ATS can’t influence those decisions, using its vacancy fields correctly and following Indeed’s guidance gives your jobs the best chance of being accepted and seen by jobseekers.

👉 To set up and use the integration itself, see ATS: Set up the Indeed integration for your organisation and ATS: Publish vacancies to Indeed.

When a vacancy meets the publishing requirements in ATS, Sense ATS sends it to Indeed automatically. What happens next is decided by Indeed.

Indeed states that it may reject or remove jobs at any time and for any reason to protect jobseekers and maintain platform quality. This means a vacancy can be sent successfully from ATS and still not appear in Indeed's search results.

A few things on the Indeed side can affect every vacancy you publish, so it's worth checking them first.

Indeed may require account verification before jobs can go live, and an account under review may have reduced visibility. Sign in to your Indeed employer account and complete any verification requests.

Indeed's job posting integrity and duplicates policy says each real job should appear on Indeed only once. If the same role also reaches Indeed another way, Indeed may treat one version as a duplicate and hide it or require it to be sponsored.

Once you start publishing from Sense ATS, check whether your organisation also:

If so, decide which source Indeed should use for each job and close the other version. Your Indeed representative can help you plan the move.

Your Source name links Sense ATS to your organisation on Indeed. If you already publish to Indeed from another source, use the same Source name rather than requesting a new one.

👉 See ATS: Set up the Indeed integration for your organisation.

The fields you complete in ATS are what Indeed reviews. The table below links each field to the relevant Indeed guidance.

Indeed's job posting integrity and duplicates policy asks employers to update an existing job rather than post it again. A job that looks like a copy of an existing or recent job may be hidden, shown lower in results, or require sponsorship. Indeed says repeated issues can affect free visibility across the whole account.

In ATS, this mostly comes down to choosing the right action:

The Sense ATS integration publishes vacancies to Indeed for free (organic) visibility. You can't sponsor a job from Sense ATS.

Sponsorship is arranged in your Indeed employer account. Once a vacancy has been published from ATS, you can choose to sponsor it in Indeed. Applications still arrive in ATS, and the Source label shows whether an application came from an Organic or Sponsored listing.

Indeed may require sponsorship before some jobs are shown. Based on Indeed's published policies, this can include:

Start with the Indeed status in ATS. It tells you whether the vacancy has left ATS, and so where to look next.

If ATS shows Active but you can't find the vacancy, Indeed may still be processing it, or may have limited its visibility. Indeed's guide Why you can't find your vacancy on Indeed suggests:

Sense Workplace Support and Indeed each look after a different part of the journey.

Contacting the right team first is the quickest way to get an answer.

Indeed provides support directly to employers. If you have an Indeed representative, contact them first. Otherwise, follow Indeed's guide How to contact Indeed Employer Support, which explains how to reach Indeed by chat, phone or message from the Help menu in your employer account.

To help Indeed find the right information quickly, include:

The easiest way to get help is through the chat bubble in the bottom-right corner of Sense ATS or the ⁠Sense Workplace Help Centre.

Alternatively, you can raise a support ticket through the ⁠Ticket Portal.

Include the vacancy name, its Indeed status in ATS, and a brief description of the issue to help Support investigate.

Indeed updates its policies from time to time. These pages are the most reliable source for its current requirements.

A: Active means Indeed has accepted the vacancy, not that it's publicly visible. It can take time to appear, and Indeed personalises search results and decides how prominently each job is shown. ATS also isn't notified if Indeed later hides or removes a job. Check the job in your Indeed employer account rather than searching. If Indeed has hidden the job or asked you to sponsor it, contact Indeed.

A: Indeed handles visibility and policy questions directly with employers, so the request needs to come from your organisation. We're happy to confirm what ATS sent and when, which you can share with Indeed.

A: No, you cannot currently sponsor a vacancy from ATS. Sponsorship is arranged in your Indeed employer account after the vacancy has been published from ATS. Sponsored applications still arrive in ATS.

A: Check whether the same role is also posted directly on Indeed or through another system, and close the extra version. In future, edit live vacancies in ATS rather than closing and copying them. If you believe the job isn't a duplicate, contact Indeed.

A: No, following this guidance does not guarantee that your vacancy will appear publicly on Indeed. Indeed makes the final decision about which vacancies are published and how visible they are in search results.

Sense ATS makes it easier to meet Indeed’s publishing requirements by providing structured fields for key vacancy information, such as job type, salary and location. It also checks that vacancies meet the integration’s requirements before sending them to Indeed.

Using these fields correctly, alongside Indeed’s best-practice recommendations, gives your vacancies the best chance of being accepted and seen by jobseekers.