Who it’s for: Employees, Managers, Administrators
Platform: Forms
Available on: Elite and Enterprise plans + Active Sense Forms Licence
Overview
Your organisation may use Forms - Live Poll to collect responses to surveys and polls.
When you’re selected to take part, you’ll receive:
an email inviting you to complete the survey
a Complete Poll Survey session in your Forms Inbox
Open the survey, select your answers, and submit them before the deadline.
🖊️ Note: The survey deadline isn’t currently displayed in the Complete Poll Survey session. If you need to know when the poll closes, contact your administrator.
Live Poll uses choice-based questions, so you select your responses from the options provided rather than typing free-text answers.
Open the survey
You can open the survey from the invitation email or from Forms.
To open it from Forms:
Open Forms.
Click Inbox.
Find Complete Poll Survey.
Click Open.
The survey name appears at the top of the session.
Complete the survey
Read each question or statement and select the answer or answers that apply.
Depending on how the poll creator configured a question, you may be able to:
select one answer, or
select multiple answers
For example, a question may ask you to select one response from:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Other questions may allow you to select more than one option.
Select the appropriate response for each question before submitting your answers.
Submit your answers
Review your responses before submitting the survey.
When you’re ready:
Make sure you’ve answered the questions as required.
Click Submit answers.
Your responses are submitted to the poll.
The poll creator’s live results update as responses are submitted.
Complete the poll before the deadline
Live Poll surveys have a due date and time set by the poll creator.
Make sure you submit your answers before the deadline.
⚠️ Important: When the due date and time passes, the poll closes automatically. If you haven’t submitted your answers, your Complete Poll Survey session closes and you can no longer access or answer the survey.
FAQs
Click for answers to frequently asked questions
Click for answers to frequently asked questions
Q: How do I know I’ve been invited to complete a Live Poll?
A: If you’ve been invited to complete a Live Poll, you’ll receive an invitation email and a Complete Poll Survey session in your Forms Inbox.
Q: How do I open a Live Poll?
A: You can open a Live Poll by following the link in your invitation email or by opening Forms > Inbox, finding the Complete Poll Survey session, and clicking Open.
Q: Why can I select more than one answer to some Live Poll questions?
A: You can select more than one answer when the poll creator has configured that question as Multiple choice. Questions configured as Single choice allow you to select only one answer.
Q: Can I type my own answer to a Live Poll question?
A: No. Live Poll currently uses choice-based questions, so you select from the answer options provided by the poll creator rather than entering a free-text response.
Q: Can I complete a Live Poll after its deadline?
A: No. You can’t complete a Live Poll after its configured due date and time. When the deadline passes, the poll closes automatically and any outstanding Complete Poll Survey sessions can no longer be accessed or answered.
Q: Can I change my Live Poll answers after submitting them?
A: No. Once you’ve clicked Submit answers, your responses are submitted to the poll and you can’t return to the session to change them.

