Who it’s for: ATS administrators and users with the relevant Settings permissions
Platform: Sense ATS
Available on: Elite and Enterprise plans, or Professional plan with ATS add-on
Before you begin
Make sure you have:
☑️ Access to Sense ATS
☑️ Permission to manage ATS settings
☑️ The names of the recruitment agencies you want to add
Overview
The Agencies feature lets you give each recruitment agency its own link to your organisation’s external vacancy board.
Agencies can use their link to view available vacancies and submit applications on behalf of candidates.
Applications are automatically linked to the agency that submitted them, so you can easily see where candidates came from.
From Agencies, you can:
Create an agency and generate its unique link.
Copy and share an agency’s link.
View how many applications an agency has submitted.
Update an agency’s name.
Enable or disable an agency.
🖊️ Note: Agency links provide access to your external vacancy board, not to the ATS administration system.
Navigation path
ATS > Settings > Agencies
Create an agency
Go to ATS > Settings > Agencies.
Click Create Agency.
Enter the agency’s Name.
Make sure Enabled is ticked.
Click Create.
✅ The agency is added to your organisation’s agency list.Open More actions (...) menu for the newly added agency.
Select Copy external URL.
In the External Board URL window, click Copy link.
Click Done.
Share the link with the recruitment agency.
✅ The agency is now ready to submit applications through its link.
Create a recruitment agency in ATS.
💡 Tip: You can retrieve an agency’s link at any time. Go to ATS > Settings > Agencies, open the agency’s More actions (…) menu, and select Copy external URL.
What agencies see
When an agency opens its unique link, it sees your organisation’s external vacancy board, with the agency’s name displayed at the top.
From here, the agency can:
Browse or search for available vacancies.
Click a vacancy to view its details.
Open the Application tab.
Upload the candidate’s CV and optional covering letter.
Enter the candidate’s details.
Click Submit Application.
The application is added to ATS and automatically associated with the agency.
External vacancy board accessed through an agency’s unique link.
🖊️ Note: Agency applications use the standard application form, even when AMI-assisted screening is configured for the vacancy. The AMI-assisted application process is not available through agency links.
View applications submitted by agencies
Applications submitted through an agency link appear in the Applicants module alongside other applications.
To find applications from a particular agency:
Go to ATS > Applicants.
Find the Agency column.
Click the filter icon
in the column header.Select the agency you want to view.
The table shows applications associated with the selected agency.
Identify applications submitted through a recruitment agency.
🖊️ Note: When you open an applicant profile, the Source label shows Careers site. The agency name is shown separately in the Agency column of the Applicants list.
View and manage agencies
Go to ATS > Settings > Agencies to see the agencies registered in your system.
The table includes:
Column | Description |
Name | The recruitment agency’s name. |
Code | A unique code automatically generated for the agency. This cannot be edited. |
Status | Whether the agency is enabled or disabled. |
Application count | The number of applications submitted through the agency’s link. |
You can use the search box or column filters to find an agency.
Edit an agency
Go to ATS > Settings > Agencies.
Click the agency row, or open its More actions (…) menu and select Edit.
Update the agency’s Name or Enabled setting.
Save your changes.
Turn off an agency’s access
If you no longer want an agency to submit applications through its link:
Go to ATS > Settings > Agencies.
Find the agency.
Open its More actions (…) menu.
Select Disable.
The agency’s unique link will no longer work.
🖊️ Note: Disabling an agency prevents further applications through its link. Applications previously submitted by the agency remain in ATS and can still be reviewed and managed.
Delete an agency
You can delete an agency if it has no applicants associated with it.
Go to ATS > Settings > Agencies.
Find the agency you want to delete.
Open its More actions (…) menu.
Select Delete.
Confirm the deletion.
⚠️ Important: Agencies with associated applicants cannot be deleted. If you no longer work with an agency but want to retain its application records, you can Disable the agency instead. This stops its application link from working while keeping previously submitted applications in ATS.
Summary
Remember...
Each agency has its own unique link to your external vacancy board.
Agencies use the standard application form to submit candidates.
Applications are automatically associated with the agency whose link was used.
Use the Agency column in ATS > Applicants to identify and filter agency-submitted applications.
Disabling an agency stops its link from working but does not remove previously submitted applications.
FAQs
Click for answers to frequently asked questions
Click for answers to frequently asked questions
Q: How do I create a recruitment agency in ATS?
A: To create a recruitment agency in ATS, go to ATS > Settings > Agencies, click Create Agency, enter the agency name, make sure Enabled is selected, and click Create. You can then copy and share the agency’s unique application link.
Q: How do I find an agency’s application link in ATS?
A: To find an agency’s application link, go to ATS > Settings > Agencies, open the agency’s More actions (…) menu, and select Copy external URL.
Q: How can I see which agency submitted an applicant in ATS?
A: To see which agency submitted an applicant, go to ATS > Applicants and check the Agency column. You can also filter this column to view applications from a particular agency.
Q: Can recruitment agencies use AMI-assisted application screening through their ATS external URL?
A: Applications submitted through an agency’s unique link use the standard application form, even when AMI-assisted screening is configured for the vacancy.
Q: What happens when I disable an agency in ATS?
A: Disabling an agency stops its unique application link from working, preventing further applications through that link. Applications previously submitted by the agency remain in ATS.
Q: Can I edit an existing recruitment agency in ATS?
A: Yes. To edit a recruitment agency, go to ATS > Settings > Agencies and click the agency row, or select Edit from its More actions (…) menu. You can update the agency name or enable or disable it.