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Sense Automate: Totara service connector now available

Released: 26th June 2026 · The new Totara service connector keeps employee records in Totara aligned with Sense HR.

Released: 26th June 2026

Product: Sense Automate / Sense HR

Who it affects: Administrators, HR teams and Learning & Development teams

Available on: Elite and Enterprise plans


Overview

The Totara service connector is now available.

Totara is an enterprise Learning Management System (LMS) and talent development platform used by organisations to deliver employee training and manage compliance.

This integration keeps Totara in sync with Sense HR, using Sense as the source of truth. When people are added or updated in Sense, their Totara user accounts and job assignments can be created and kept up to date automatically.


What’s new

Totara service connector added

Administrators can now add the Totara service connector from Sense Automate > Service Connectors.

The connector sends people data from Sense HR to Totara, helping keep employee learning records aligned with live workforce data.

Sense Automate Service Connectors screen showing Totara as an available service connector.

What this means for you:

Employee information does not need to be entered separately in both Sense and Totara, helping reduce duplicate admin and keeping records more consistent.


Automatic employee and job assignment sync

The integration can create or update Totara user accounts when employee details change in Sense HR.

It can keep account details, job assignments and reporting lines up to date, including details such as name, email, contact number, location, department, job title, start date, end date and manager where available.

What this means for you:

Totara can stay aligned with employee changes in Sense, including new starters, profile updates and leavers.


Matching to existing Totara accounts

When someone is synced for the first time, Sense looks for an existing Totara account using the employee’s email address.

If a match is found, the records are linked. If no match is found, a new Totara account is created.

What this means for you:

Existing Totara accounts are not duplicated, and future updates are applied to the correct person.


Manual sync option

The integration runs automatically when supported employee updates happen in Sense HR.

A manual Totara sync action is also available from the employee’s record when an update needs to be sent manually.

What this means for you:

Teams can rely on background syncing for day-to-day updates, with the option to trigger a sync manually when needed.


Learn more

For setup requirements, sync behaviour and field details, see:

Keep Totara user accounts and job assignments in sync with Sense HR.


Summary

The new Totara service connector helps organisations keep Totara learning platform records aligned with Sense HR.

With Sense as the source of truth, employee account details, job assignments, manager links and leaver dates can be synced into Totara automatically, reducing manual updates and helping keep learning records accurate.

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