Who this guide is for: Administrators managing employee clock-in using NFC / RFID cards on Anviz devices.
Platform: Anviz clocks

Before You Begin:

Ensure:

The clock is installed and connected to the Sense Clock Transactions Service
You have administrator credentials for the Anviz clock
Employees are visible on the clock (synced from Sense HR)
You have access to the employee’s NFC / RFID card

💡 Employees are already created on the clock via Sense HR — you are assigning a card, not adding a new user.

If employees are not visible on the device, refer to:

→ Set Up and Connect Anviz Clocks with Sense HR

Overview

RFID / NFC cards allow employees to quickly clock in and out using any connected Anviz device.

Card authentication is supported on all Anviz clock models.

In this article, you will learn how to:

• Register a card to an employee

• Use cards for clocking in

• Understand how card data works across multiple devices

Each card must be assigned to an employee record on a clock.

If sync is enabled in the Sense Clock Transactions Service > Settings tab:

card details are shared across all connected clocks
employees can use the same card on any clock

Card Compatibility for Anviz Clocks

Anviz clocks support RFID cards that are compatible with the device.

For best results, it is recommended to purchase cards through Sense to ensure compatibility.

If you are unsure whether your cards are supported, contact Sense support.

How Card Authentication Works (Anviz)

Employee created in Sense HR

↓

Employee synced to Anviz clock

↓

Card assigned to employee

↓

Employee scans card

↓

Clock event recorded and sent to Sense HR via the Sense Clock Transactions Service

Register a Card to an Employee (Anviz)

Step 1: Access the Device Menu

Access the menu:
• Keypad devices (C2 Pro, W1C): press M on the keypad
• Touchscreen devices (FacePass, FaceDeep): Tap the settings icon (⚙️)
Log in as administrator

🖊️ Note: For all Anviz devices:

Default Admin ID is 0
Default Password is 12345

It is recommended that you change this.

Step 2: Select the employee

Navigate to User / Users
Locate the employee by either:
• searching (by name or ID, where supported), or
• scrolling through the user list
Select the employee profile
Extra step for FacePass and FaceDeep models only: Tap Card

Employees should already exist if synced from Sense HR.

💡Tip: You can find the employee’s user ID in either of the following locations:

Sense HR: People > [select profile] > Employment details. The ID is shown in the Time & Attendance ID field
Sense Clock Transactions Service: Go to the Employees tab and check the Employee ID column

Step 3: Assign the card

Swipe the RFID Card on the device RFID Card read area
Wait for confirmation on screen

The device will display the card number when successfully read.

Step 4: Save

Confirm the changes:

Keypad devices (C2 Pro, W1C): press M on the keypad repeatedly
Touchscreen devices (FacePass, FaceDeep): Tap Back repeatedly
... to return to the clock-in screen

The card is now linked to the employee.

Step 5: Test the Card

From the main screen, tap the card on the reader

Expected result:

The employee is recognised
The clock records the event

The event will sync to Sense HR automatically.

Replace a Lost or Damaged Card (Anviz)

If an employee’s card is lost or needs to be replaced:

Open the employee profile on the device
Present the new card

✅ The new card will replace the previous one

💡 Each employee can only have one card assigned at a time.

Important Behaviour for Anviz Clock Cards

Cards are stored on the device

Card assignments are stored on the clock and associated with the employee record.

Cards work across all clocks

If multiple clocks are installed and sync is enabled in the Sense Clock Transactions Service > Settings tab:

a card registered on one clock is available on other connected clocks

Employees must exist before assigning a card

Cards should not be assigned unless the employee record exists on the device.

If an employee does not exist on the clock:

Go to Sense HR > People > [select profile]
Click More actions (...) menu (upper right)
Click Anviz sync

Basic Troubleshooting Anviz Clock Card Issues

Card is not recognised

Check:

the card was assigned to the employee
the correct employee was selected during enrollment
the card was tapped properly during registration

Try re-registering the card.

💡 Best practice: clearly label and manage issued cards

Card scans but no employee is found

Possible cause:

the employee is not present on the clock

Resolution:

sync the employee from Sense HR, or
use Anviz sync from the employee record

Card worked previously but no longer works

Possible causes:

card was replaced
employee has been removed from the clock (for example, after being marked as a leaver in Sense HR)
physical damage to the card caused by daily wear, environmental factors such as high heat or moisture levels, electrostatic discharge, or electromagnetic interference

Resolution: