Who it’s for: Administrators

Platform: Web app (Sense Automate)

Available on: Elite tier and above

Before you begin

Make sure you've:
☑️ Logged in to the Sense Workplace web app

☑️ Been assigned administrator access to Sense Automate (Elite tier or above).

☑️ Obtained permission to install workflows in Sense Automate.

☑️ Understood which Sense products (e.g. Sense HR, Sense Presence, Sense Mobile) the workflow connects to.

☑️ (Recommended) Reviewed the workflow description before installing to understand what it automates.

Overview

The Workflow Hub in Sense Automate is where administrators can browse and install prebuilt Library workflows — ready-made automations designed by Sense to enhance or extend standard system behaviour across Sense HR and other Sense Workplace products.

Once installed, these workflows become available in your organisation’s Workflows area, where they can be deployed or managed when you’re ready.

💡 Tip: Installing a workflow does not activate it immediately. Installed workflows appear in Automate > Workflows as “Undeployed” until you choose to deploy them.

Navigation path

Sense Automate > Workflow Hub

Accessing the Workflow Hub

Click the Sense logo (upper left) to open the Product Switcher, then select Automate to open its administrative centre.
In the main navigation bar on the left, click Workflow Hub.

You’ll now see a grid of workflow tiles, each representing a workflow available for installation.

Browsing the workflow library

Each tile in the library displays:

Name – the workflow title.
Description – a one-line summary of what it does.
Category – which area of Sense HR or other Sense products it relates to (for example Time & Attendance, Sense Presence, Payroll, etc.).

🖊️ Note: You may see workflows for Sense products that your organisation doesn’t currently use. These can be installed and even deployed, but nothing will happen until the relevant product is enabled. This visibility helps administrators see what’s possible across the full Sense ecosystem.

Searching and filtering workflows

You can find workflows quickly using Search or Filter.

🔍 Search:

Type a keyword in the Search box (top-right) to locate workflows by name or description.

🎛️ Filter:

Click Filter next to the Search box to open the filter panel.

You can filter by:

Category – choose one or more (e.g. Onboarding, Performance management, Training, Time & Attendance, Notifications, etc.).
Sort by – Newest first (default), Oldest first, Most recently updated, or Least recently updated.
Status – New or Update available. This feature can be used to search for updates that are available for your installed workflows.

When you’re done, click Filter to apply your selections.

You can also select Clear all to reset or Cancel to close the panel without changes.

View workflow details

Click a workflow tile to open its details page.

Here you’ll find:

Full description – what the workflow automates once deployed.
Last updated and Release date (for version tracking).
Version info – the current version of the workflow.
Install / Uninstall option.

Some workflows may also include:

Sample notifications or process diagrams to illustrate their behaviour.
Important guidance or best-practice notes to ensure successful deployment.

Install a Library workflow

On the workflow’s details page, click Install.

A confirmation message appears when installation is complete.

The workflow is now added to your organisation’s available Workflows in Automate > Workflows, where you can deploy it when ready.

You don’t need to configure anything immediately — the workflow will remain Undeployed until you choose to activate it.

👉 Example: Installing the Sense Autoclock workflow adds it to your list of available Workflows.

Once installed, you can now view and deploy it via Automate > Workflows.

Post-installation behaviour

Installed workflows appear automatically in Automate > Workflows.

Their Status will show as Undeployed until you choose to activate them.
You can uninstall a workflow directly from the Hub if needed but for full visibility of the Workflow's current status go to Automate > Workflows.
Installing a workflow doesn’t affect your live systems until it’s deployed.

💡 Tip: Use installation as a way to preview workflows and plan which automations to activate later.

Troubleshooting installation

If a workflow fails to install:

Refresh the page and try again.
Check your permissions.
Verify your internet connection is stable.
If the issue persists, contact Sense Support with the Name of the workflow and a brief description of the issue.

You’ll receive an on-screen notification if installation fails, and Support can reference the failure log.