With the device plugged in and powered on:
Press the Settings Cog
Enter the admin username and password
Note: Please reach out to our support team if you are unsure of these credentials
Select Users
Select Search
You can either search the user’s clock ID, or scroll through the names on the clock to find the user in question
Select the User in question
This will take you to that user’s information screen
On the information screen, select the Register Face
Follow the on-screen instructions to complete the registration process.
Once the face scan is registered, press Back repeatedly to reset the clock to the original screen
The user should then test scan their face to ensure it is successful.
Once you are happy that the Face template is registered and tested, the template can be deployed to your other devices.
CrossChex – Face Template Download and Distribution
In CrossChex:
Check the box for device that the user’s fingerprints were registered on, no other devices should be selected
Select the user from the user list
Select download template, this downloads the fingerprint data and saves it in CrossChex
Note: The Face column should now have a green box, indicating where Face template data is present.
Once downloaded, select the user again
Select Set Privilege and check the box for each device the user should have access to
Select OK to begin the distribution to the other device(s)
From here, the registration and distribution process is complete. It is recommended that users test their Face template on other devices to ensure their face allows them to gain access to the clock devices.
Users who repeatedly struggle to register or use the devices can be provided with a clock or fob card.